Privacy Policy

1. Introduction

Welcome to PrepSumit. We operate the website prepsumit.com, providing high-quality online visual courses, exam preparation guides, test preparation materials, and academic pathways to earn transferable college credit. We are committed to protecting your personal privacy.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you register an account, choose a study plan, interact with our learning systems, or contact our support team.

2. Information We Collect

When you register an account, answer onboarding survey questions, or select a membership plan, we collect information you directly provide, including:

• Profile Details: Full name, email address, phone number, and physical location details (Country, City, State/Region, and ZIP/Postal Code).
• Plan Selection: Selected study plan, membership type, billing cycle, and initial plan parameters.
• Survey Responses: Answers to questions asked during account creation (e.g., onboarding role, target exam, prior attempt history, goals, and referral sources).
• Support Request Data: Additional message details, notes, or files you include in registration or feedback forms.
• Technical Telemetry: Device data, web browser configuration, IP address, standard cookie identifiers, and course usage telemetry.

3. How We Use Your Information

We utilize the collected information to deliver and maintain our learning services, specifically for the following purposes:

• Processing account creation requests and reviewing selected plans.
• Directly forwarding submitted registration and profile data to our billing desk at billing@prepsumit.com to generate secure invoice links and validate your account.
• Providing customer assistance and addressing support requests via support@prepsumit.com.
• Improving platform performance, customizing study plans, and optimizing user interfaces.
• Monitoring telemetry to prevent fraudulent account creation, spam submissions, or honor code violations.

4. Email Communication Policy

When you submit an account request form:

• An automated confirmation receipt is sent to the customer email address provided.
• An internal notification listing your full profile details, onboarding responses, and selected plan is compiled and routed to billing@prepsumit.com and support@prepsumit.com.
• Our staff will use these official email channels to coordinate onboarding instructions, support, and billing confirmations.

5. Payment and Validation Process

To keep your personal payment data secure, PrepSumit does not collect credit card numbers or bank credentials directly on our site. Your account request will remain in a pending state until payment is verified.

Our billing team will contact you directly with official secure payment links. Please verify that all emails regarding payments originate from official addresses ending in @prepsumit.com.

6. Cookies and Tracking Technologies

We use basic cookies and local storage tokens to recognize your authenticated sessions, maintain your dark mode preferences, and monitor study XP telemetry. You can control cookie preferences within your web browser settings, although blocking certain cookies may prevent the platform from saving your course completion progress.

7. Data Sharing and Third Parties

PrepSumit does not sell or lease your personal profile information. We limit data access to trusted service providers essential to running our platform, including:

• Email Delivery Infrastructure: Service providers like Resend to send transactional receipt notifications and invoices.
• Hosting and Infrastructure: Server providers hosting our site databases and static file layouts.
• Analytics Services: Platforms used to track aggregated student progress and page visits.

8. Data Security Measures

We deploy standard administrative, technical, and physical safeguards designed to prevent unauthorized access, deletion, or loss of customer profile data. While we work diligently to safeguard your account records, no online server transmission can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your profile data, course history, and onboarding answers for as long as necessary to manage your account request, process billing validation, satisfy legal or audit compliance, and preserve accurate business logs.

10. User Rights

You have the right to request access to, correction of, or deletion of your personal records. If you wish to update your email address or request profile removal, please contact our student support desk at support@prepsumit.com.

11. Children and Students

Our platform provides study guides suitable for secondary and higher education students. If a user is a minor under local laws, parent, school, or guardian consent may be required to register accounts or process validation requests, depending on the educational context.

12. International Data Transfers

PrepSumit operates in accordance with standard data privacy principles. If you access prepsumit.com from outside our primary hosting regions, you acknowledge that your personal information will be processed and stored in regions where our email and server infrastructures are maintained.

13. Changes to this Policy

We may update our Privacy Policy periodically to reflect changes in our operational procedures. When updates are published, the "Last Updated" date at the top of this page will be revised.

14. Contact Us

If you have questions or concerns regarding this Privacy Policy, please email our support team at:

support@prepsumit.com